Returns and Refund Policy

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• You can return any eligible product within 7 days of delivery.  
• Items must be unused, unwashed, and in original packaging with proof of purchase.  
• Certain customized or limited-edition products may not be eligible for return.  

• Customers are required to arrange return shipping from their side.  
• Upon receiving and verifying the returned item:  
  • We will reimburse your return shipping cost against a valid courier invoice OR  
  • Offer a flat refund of 20% of the product value, whichever is lower.  

• Customers are required to arrange return shipping from their side.  
• Upon receiving and verifying the returned item:  
  • We will reimburse your return shipping cost against a valid courier invoice OR  
  • Offer a flat refund of 20% of the product value, whichever is lower.  .  

• Return process remains the same as above, but reimbursement is capped at 7.5% of the product value or invoice amount, whichever is lower.  
• Orders must be returned from eligible pincode locations only.  

• If a standard courier invoice (without GST) is submitted, the net invoice value (excluding GST) will be considered for reimbursement, subject to the applicable caps.
   
• If a tax invoice is issued in our firm’s name , and includes GST, the reimbursement cap may be extended to include the total tax amount actually paid by the customer to the courier partner, provided a valid GST invoice is submitted.
   
• This policy ensures fair reimbursement to our customers and maintains compliance with tax and accounting practices.

Firm Details 

• Firm Name - Shree Parmeshwari  Enterprises
• Business Address - Khasra No. 23/22, Village Gadaipur, Near Cold Storage (Kartar Farms) Focal Point Industrial Area Old, Jalandhar, Punjab, Pincode - 144004
• GSTIN: 03BRQPA9522D1Z2

• Products that have been damaged due to misuse or incorrect handling  
• Opened or used products  
• Personalized, clearance sale, or final-sale items  

For all return or refund requests:

• Email: support@saporigo.com 
• Support Hours: 10 AM – 6 PM (Mon–Sat) 
• Include Order ID, Product Name, Reason for Return, and Courier Invoice (if applicable).