Shipping Policy – Saporigo (Updated on 20 December 2025)
At Saporigo, we aim to make shipping simple, transparent, and reliable for both Indian and international customers. This policy explains how domestic and international shipping works, including zones, charges, timelines, and service limitations.
Shipping Coverage
Domestic Shipping (India)
- We ship across all serviceable pincodes in India using trusted courier partners.
- Heavy or bulk shipments are subject to pincode serviceability.
- If a location is not serviceable, the order will be cancelled and fully refunded.
International Shipping (Global)
International Shipping Availability (Updated Policy)
To ensure cost efficiency, smooth delivery, and reliable international fulfillment, Saporigo offers international shipping primarily on products that are lightweight and courier-friendly.
Primary International Shipping Category
International shipping is fully supported and recommended for products listed under:
Export Bundles & Custom Combo Kits
These bundles are:
- Carefully curated for international buyers
- Designed to remain lightweight (usually under 1 kg, up to a maximum of 2–3 kg)
- Optimized to reduce unnecessary courier and customs costs
- Ideal for combined purchases in a single shipment
Other Product Categories
Products from other categories are generally heavier or bulkier in nature and are therefore not enabled for international shipping by default.
However, international customers are not restricted from purchasing them.
Important Notes for International Buyers
- International buyers are strongly advised to place orders as combo packs or bundled orders rather than multiple single items.
- Combining items into a single order helps avoid repeated shipping charges and keeps delivery economical.
- We recommend limiting the total shipment weight to under 3 kg for the most efficient delivery experience.
If you are unsure about the combined weight of products in your cart, you may contact our support team before placing the order for assistance and guidance.
Need Help With Custom Orders or Bundles?
Our team is happy to help international customers:
- Create custom combo kits
- Suggest the best product combinations
- Optimize shipment weight and cost
- Provide personalized solutions and customization options
This approach allows our global customers to enjoy:
- Better value than ordering individual items
- Lower shipping costs
- Access to customization not always available on third-party platforms
- A smoother experience compared to standard marketplace orders
Why We Recommend Export Bundles
Export Bundles are the most efficient and cost-effective way to order internationally from Saporigo.
They are designed to offer:
- Smart product combinations
- Reduced logistics complexity
- Predictable shipping charges
- Faster processing and dispatch
For the best international shopping experience, we highly recommend choosing from our Export Bundles & Custom Combo Kits category.
International Shipping Zones & Charges
Due to platform limitations, Saporigo uses flat international shipping rates, grouped by regions.
ZONE A – Standard International Shipping
Flat Shipping Charge: ₹3,450 per order
(Includes logistics handling & packaging)
Countries Covered (Zone A):
- Australia
- Bahrain
- Egypt
- Hong Kong
- Indonesia
- Israel
- Japan
- Kazakhstan
- Kuwait
- Kyrgyzstan
- Malaysia
- Mongolia
- Oman
- Philippines
- Qatar
- Saudi Arabia
- Singapore
- South Korea
- Tajikistan
- Thailand
- United Arab Emirates
- Viet Nam
ZONE B – Standard International Shipping
Flat Shipping Charge: ₹3,950 per order
Countries Covered (Zone B):
- United States
- United Kingdom
- Canada
- Germany
- France
- Italy
- Spain
- Netherlands
- Switzerland
- Sweden
- Norway
- Denmark
- Finland
- Ireland
- Poland
- Portugal
- Luxembourg
- Hungary
- Czech Republic
- Latvia
- Liechtenstein
- Cyprus
- Moldova
- Ukraine
- Turkey
- Brazil
- Argentina
Important Notes on International Shipping:
- Shipping rates are flat per order, not per item.
- Rates are calculated considering average DHL zone costs, packaging, and handling.
- Actual courier used may vary based on destination availability.
Order Weight & Bundle Guidelines
- Most export bundles are designed to stay under 1 kg.
- Certain combo packs may go up to 2–3 kg.
- Orders exceeding practical courier limits may require manual confirmation.
- If an order cannot be shipped safely or economically, it will be cancelled and refunded.
Order Processing & Dispatch
- Orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Once shipped, customers receive tracking details via email or WhatsApp.
- International shipments are dispatched through reliable global logistics partners (including DHL or equivalent).
Estimated Delivery Timelines
India
- Up to 1 kg: 3–7 business days
- Above 1 kg (serviceable areas only): 7–10 business days
International
- Standard International Shipping: 7–10 business days
- Express services may be used where available (no guaranteed timeline).
Delivery timelines are estimates and may vary due to customs clearance, local courier delays, or regional restrictions.
Customs, Duties & Taxes (International Orders)
- Customs duties, import taxes, or local charges (if applicable) are the responsibility of the customer.
- Saporigo does not have control over customs clearance processes in destination countries.
Returns, Replacements & Cancellations
Domestic Orders
- Returns and refunds follow our Returns & Refund Policy.
International Orders
- No returns accepted on international shipments.
- Only replacements are provided in case of:
- Manufacturing defect
- Transit damage (proof required)
- Customers must share unboxing video/photos within 48 hours of delivery.
If an international order is cancelled due to non-serviceable location or courier constraints, a full refund will be issued.
Service Limitations
- International shipping is limited to selected countries listed under Zone A & Zone B.
- We currently do not ship to countries outside these zones via our website.
- Custom or special international requests can be discussed separately via our support team.
Support & Assistance
For shipping-related queries, bulk orders, or custom international requirements, please contact:
support@saporigo.com
Our team will assist you with the best possible solution.
Summary
- Domestic shipping across India
- International shipping only via Export Bundles
- Flat-rate, zone-based international charges
- Lightweight, economical global shipping model
- No hidden fees, no complex calculations